2022 Celebrates The 60th WCMS Commencement

After three examinations, two projects, and several virtual and in-person sessions, the Western CUNA Management School (WCMS) “Tau” Class was celebrated and honored on July 21 at Pomona College in Claremont, CA. The ceremony for 89 graduates marked the conclusion of the 62nd annual session of WCMS and the 60th graduation commencement. 

The Tau Class took great pride in recognizing WCMS’s previous 59 alumni classes. Graduating students looked to the future of their work in the credit union movement after starting their WCMS journey four years ago. The commencement ceremony was the first in-person WCMS graduation in three years, held under the stars on a beautiful Southern California evening.

While a service-learning objective is present for all WCMS classes, the Tau Class particularly focused their 2022 class event on creating more than 500 activity kits for local youth. They donated them to Children’s Hospital Los Angeles to put smiles on the faces of ill children and bring them a bit of hope and joy.

Shruti Miyashiro (WCMS Class of 1998) — commencement speaker, former CEO of Orange County’s CU (current CEO of Digital FCU in Marlborough, MA), and longtime WCMS leader and supporter — encouraged and inspired students to accomplish great things on behalf of their members when they return to their credit unions.

“For a leader, success is not about your title or how much money you make,” Miyashiro said. “It’s about realizing the success in the lives of those you lead.”

Bob Toohey — WCMS 1975 graduate, founder/chairman emeritus of the WCMS Alumni Association, and longtime credit union volunteer — received this year’s James D. Likens Alumni Recognition Award for significant achievements in the credit union field since graduating from the school. Joining him was Dr. James Likens, who is retired but has devoted his entire life and career to WCMS, its students, alumni, and the school’s philosophy. Toohey’s lifetime of accomplishments, volunteerism, and achievements were duly recognized with Likens by his side, preceded by both of them briefly reminiscing on stage about how they met nearly 50 years ago.

Four Tau students graduated with “High Honors,” and 11 students graduated with “Honors.” These distinctions were earned based on each student’s performance on the examinations taken by all students at the end of each school year and for their analysis in each of their two major research projects (based on their credit union) completed between sessions.

Students graduating with “High Honors” were: Carl Murphy (Colorado); Julia Niziolek (Alaska); Farren Shumate (Washington); and Ian Wiggins (Oregon).

Students graduating with “Honors” were: Amera Aiello (California); Meagan Barrett (Colorado); Brittany DeVries (Montana); Jordan Gray (California); Jessica Jamison (California); Gina Jorgensen (Oregon); Eric Mayer (Idaho); Jeff Mosser (Oregon); Amanda Myers (Idaho); Aaron Pitroff (California); and Monica Ruelas (California).

Julia Niziolek, executive director of insurance and investment services for Alaska USA FCU, received the Rick Craig Prize for Excellence in Project II. The award recognizes superb excellence in a student’s second-year WCMS project, an endeavor usually taking each student more than 200 hours to complete.

In addition, every year the graduating student who best represents high moral character, leadership, credit union dedication, and academic achievement is nominated by his or her class to receive the Charles M. Clark Memorial Award. This year’s recipient was Stephanie Demendonca, branch manager at Foothill FCU (California).

This year’s graduating class continued with the long-standing tradition of paying it forward to future leaders and giving back to WCMS funds it earned in service-learning activities. This year’s graduating class gift of $20,000 represents the total raised over the past four years in Tau Class and tri-class led efforts.

2021 WCMS Graduation Launches New Leaders

After three examinations, two projects, two two-week classroom sessions, and one four-week online session, the Western CUNA Management School (WCMS) “Sigma” Class was celebrated and honored on Thursday evening (July 29) during the school’s first virtual graduation. This ceremony for the 105 graduates marked the conclusion of the 61st annual session and 59th graduation commencement.

Seven students graduated with “High Honors,” and 17 students graduated with “Honors.” These distinctions were earned based on each student’s performance on the examinations taken by all students at the end of each school year, as well as their analysis in each of two major research projects — based on their credit union — that was completed between sessions.

Students graduating with “High Honors” were: Jethro M. Casinas, Hawaii; Kevin Cole, Oregon; John T. Granato II, New Mexico; Jess King, California; Nina M. Myers, Ohio; Corey Suraci, Washington; and Neal Weber, Wyoming.

Students graduating with “Honors” were Rebecca Carroll, California; Brodie Welker Cook, Utah; Emily Ann Hawkins, California; Jonathan Holland, Tennessee; Lindsay Jones, California; Erick W. A. Kniestedt, Washington; Hector Martin, Jr., California; Molly McMahon, California; Andrew Murawa, California; Athar Nazir, Alaska; Rachel M. Nielson, California; Aprylle Odlum-Chang, California; Andrew J. Reding, Washington; Scott S. Sager, Wyoming; Austin Michael Schock, Montana; Aaron H. Sugimoto, Hawaii; and Verity Swearingen, Washington.

Abiy Selassie, branch manager for SchoolsFirst FCU, received the Rick Craig Prize for Excellence in Project II — recognizing excellence in the second-year project, an endeavor that usually takes each student more than 200 hours to complete.

In addition, every year the graduating student who best represents high moral character, leadership, and credit union dedication is selected by his or her class to receive the Charles M. Clark Memorial Award. This year’s recipient was Rachel M. Nielson, class speaker, class president and vice president of operations for SESLOC FCU, who was surprised by the award during the virtual ceremony.

“When given the choice, always choose the path that leads to your growth,” Nielson said in her speech.

While transitioning to an online session was a change in 2021, the Sigma Class particularly focused their efforts around creating community and opportunities for interaction across all three classes at the school. Nielson thanked those within the industry such as Dr. James Likens (who led WCMS for decades since it was founded in 1972), the late Richard Myles Johnson, Dr. Michael Steinberger, dean of WCMS, Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues, among others, for believing in her throughout her journey.

Kent Oram, CEO of Idaho Central CU, received this year’s James D. Likens Alumni Recognition Award for significant achievements in the credit union field since graduating from the school. In presenting the award, WCMS Alumni Association Member and 2009 graduate Ryan Olsen spotlighted the 1989 WCMS graduate’s work (Kent Oram — including having previously served on the WCMS Board of Trustees). Oram leads one of the fastest growing credit unions in the nation and believes the key to a successful organization is employee engagement — and is on a journey to build a “culture at Idaho Central that is world class.” Team members have embraced Oram’s vision, as Idaho Central was named “Best Place to Work in Idaho” for five consecutive years (2013, 2014, 2015, 2016 and 2017).

Commencement speaker, WCMS 1995 graduate, and Rogue CU CEO Gene Pelham encouraged students to “unleash your potential (and) become heroes” as they go forward with their newfound understanding of the credit union movement, leadership, and more importantly — themselves.

This year’s graduating class continued with the long-standing tradition of paying it forward to future leaders and giving back to WCMS funds it earned in service-learning activities. Its class gift of $10,000 represents the total raised over the past four years in Sigma- and tri-class-led efforts, and it will go toward providing scholarships for future students to attend the school.

The 2021 session was the school’s first session delivered remotely. The curriculum was split into pre-recorded lectures, along with live-team based challenges that utilized the class content to solve real-world credit union issues, including: credit union financial stewardship during times of inflation; post-pandemic organization of work; and digital transformation and strategy. The graduates had classes from credit union leaders, including a course on credit union innovation by Erin Coleman of the Filene Research Institute, a course on credit union leadership from 2019 Herb Wegner Memorial Award winner Diana Dykstra, and a course on regulation and political advocacy by Scott Simpson, president and CEO of Utah’s Credit Unions (as well as award-winning faculty from college and MBA institutions across Southern California, including Claremont Graduate University, Pomona College, and UCLA Anderson School of Management).

As credit unions and the nation emerged from the crisis point of the COVID-19 pandemic — one of the most challenging and transformative events in history — the need for prepared and enthusiastic leaders at all levels of the industry is greater now than ever. Unfortunately, in the immediate aftermath of the pandemic and related economic implications, many credit unions found the cost of developing leaders to be a barrier. To help ensure that no student or prospective student was left behind solely due to financial constraints, this year the school launched a special WCMS Sponsor a Student campaign. The school would like to thank the following organizations and individuals for their generous support: CO-OP Financial Services; CU Direct; CUNA Mutual Group; Laura Brown of Oregon Community CU; Colorado CU; Adam Denbo of Samaha and Associates, Inc.; Chrystine Elstad of the Upsilon Class of 2023; Rob Greaff; Jon Hernandez of CalCom FCU/Mattel FCU/Nikkei CU; Dr. Michael Steinberger; Conrad Tan of Conrad Tan Realty; Julie Tibke of FirstLight FCU; TwinStar CU; Robert York of ILWU CU; and the WCMS Alumni Association.

2019 WCMS Graduation Launches New Leaders

After three examinations, two projects, and three two-week classroom sessions, the Western CUNA Management School (WCMS) “Rho” Class was celebrated and honored on a balmy July 25th at Pomona College in Claremont, CA. The commencement ceremony for the 99 graduates marked the conclusion of the 60th annual session of WCMS.

This year, for only the eighth time in WCMS’s six-decade history, a student graduated with “Highest Honors.”  Eight additional students graduated with “High Honors,” and ten students graduated with “Honors.” These distinctions were earned based on each student’s performance on the examinations taken by all students at the end of each school year and for their analysis in each of their two major research projects— based on their credit union—completed between sessions.

Monica Cosentino-Benedict of Partners FCU in California graduated with “Highest Honors” for receiving high honors in all three examinations and two projects.

Students graduating with “High Honors” were: Carol Beniger, Montana; Craig D. Budge, Utah; Kelsey Esqueda, Oregon; Gregory E. Malmedal, Arizona; Sara Ott, Colorado; Erin Pearson, Washington; Tiffany Ann Pillars, Oregon; and Clint Seader, California.

Students graduating with “Honors” were: Mark Castro, California; Leah Friedenberg-Corning, Arizona; Tyler W. Holbrook, Oregon; Ryan Matthew McGrady, Hawaii; Brice Mindrum, Utah; Jason Daniel Royce, Idaho; Stephanie L. Strimling, Oregon; Jennifer Marie Topzand, California; Aaron Vallely, Hawaii; and Corinn Wohl, Washington.

Sara Ott of Canvas CU in Colorado received the Rick Craig Prize for Excellence in Project II recognizing excellence in the second-year project, an endeavor that usually takes each student more than 200 hours to complete.

In addition, every year the graduating student who best represents high moral character, leadership, credit union dedication, and academic achievement is nominated by his or her class to receive the Charles M. Clark Memorial Award. This year’s recipient was Deanne Figueras of the California and Nevada Credit Union Leagues, who was described by her classmates as being dedicated to “the success of each individual;” “inclusive to all;” “living and breathing credit unions;” “enthusiastic and dependable;” and “kind, willing, and inspirational.”

While a service-learning objective is present for all WCMS classes, the Rho class particularly focused their class events on service in the local community, including a bike build for kids and a donation bag drive for a community charity. In her acceptance, Figueras encouraged her Rho peers to continue the class’s focus on service, “I thank you so much. I’ve dedicated my life to all of this, and I love all of this so much. I just hope we continue as a class to serve people.” 

She also thanked those within the industry such as Dr. Likens, the late Richard Myles Johnson, California and Nevada Credit Union Leagues President and CEO Diana Dykstra and Senior Vice President of Member Solutions Larry Palochik, among others, for believing in her throughout her journey.

Shirley Cate, CEO of Providence FCU in Oregon, received this year’s James D. Likens Alumni Recognition Award for significant achievements in the credit union field since graduating from the school. In presenting the award, WCMS Alumni Association President Robert York noted the 1998 WCMS graduate’s work as chair of the Northwest Credit Union Association board of directors from 2007 to 2010, and her involvement in the creation of a credit union service organization, CU Apps, that provides affordable, customizable mobile banking technology solutions to credit unions throughout the industry.

Commencement speaker and Redwood CU CEO Brett Martinez jokingly recounted graduating WCMS in 1994 at the same time as his mother.  He then turned serious to talk about his favorite leadership book: The Leadership Challenge, whose authors researched how leaders mobilized others to extraordinary success. Out of the research, the authors discovered five practices that help create great leaders: model the way, inspire shared vision, challenge the process, enable others to act, and encourage the heart.

The alumnus also surprised each student in the graduating class with a personally inscribed copy of the book.

“I want you to remember that leadership is not a title, it’s a mindset,” he said. “You don’t have to be a CEO and you don’t even have to be a manager to be a leader. I encourage you to lead from where you sit. I encourage you to make a difference. I guarantee people will notice.”

This year’s graduating class continued with the long-standing tradition of paying it forward to future leaders and giving back to WCMS funds it earned in service-learning activities. Its class gift of $25,000 represents the total raised over the past three years in Rho- and tri-class-led efforts.

The graduates had classes from credit union leaders including a course on credit union innovation by Mark Meyer, president and CEO of the Filene Research Institute and 1999 WCMS graduate; and a course on regulation and political advocacy by Scott Simpson, president and CEO of Utah's Credit Unions; as well as award-winning faculty from college and MBA institutions across Southern California, including Claremont Graduate University, Pomona College, and UCLA. 

Western CUNA Management School Honors Its 2018 Graduating Class

The 109 students of Western CUNA Management School's (WCMS) Pi class of 2018 received their diplomas at a graduation ceremony held at Pomona College in Claremont, CA on July 19. The event marked the conclusion of the 59th annual session of WCMS.

The graduates had classes from credit union leaders including Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues and 1992 WCMS graduate; Bill Hampel, former CUNA chief economist and chief policy officer; Rudy Hanley, former president and CEO of SchoolsFirst FCU; Mark Meyer, president and CEO of the Filene Research Institute and a 1999 WCMS graduate; and Scott Simpson, president and CEO of Utah's Credit Unions; as well as award-winning faculty from college and MBA institutions across southern California, including Claremont Graduate University, Pomona College, and UCLA.  More information on their faculty and curriculum can be found on the website, www.wcmspomona.org.

During this year’s session, former WCMS president Dr. James Likens offered his reflections on credit union philosophy at the Richard Myles Johnson Colloquium in Credit Union Philosophy on July 11.

Teri Robinson—WCMS 2008 graduate and CEO of Portland, OR-based Pacific NW Ironworkers Federal Credit Union—received this year’s James D. Likens Alumni Recognition Award for significant service in the credit union field since graduating from the school. In presenting the award to Robinson, WCMS Alumni Association’s Robert York spoke of her involvement with small credit unions, including conducting planning sessions, serving on the GAC Small Credit Union Roundtable, and being the vice chairman of CUNA’s Small Credit Unions Committee. He praised her work in turning around her credit union from one with $7.9 million in assets and under 5 percent Net Worth Ratio in 2010 when she arrived to one today with $39 million in assets and more than 10 percent Net Worth Ratio.

Robinson expressed her appreciation for her WCMS education and the award. She said she took the passion about the credit union movement she had learned while at WCMS and took it back to “real life” at her credit union. She spoke of being bold—harking back to what class speaker Randall Icelow of California had encouraged of his fellow graduates—as well as using her WCMS project to help turn her credit union around. She spoke about the value of credit unions, including smaller ones.

“We (credit unions) are needed now more than ever,” she said.

Commencement speaker Lauren MacVay, immediate past president of the Alaska Credit Union League and president and CEO at True North Federal Credit Union in Juneau, Alaska, offered words of wisdom for the graduating class, especially in what she called “a great time to be alive”—a time marked by an increasing amount of innovation and change. She asked the group to harness the power of collaboration to help credit unions thrive, using the old African proverb: “If you want to go quickly, go alone; if you want to go far, go together.” She said that adage has proven true with the success of the Alaska Credit Union League, a group of credit unions which has collaborated for something greater than themselves.

MacVay added that advocacy does matter for credit unions. “There is a need for our voice, our numbers, our data, and our stories,” she said. She encouraged the graduates to be nimble and finally to take care of themselves—to work harder but healthier. 

This year, six students who earned distinction graduated with “High Honors,” while an additional nine students earned distinction and graduated with “Honors.” These distinctions were earned based on each student’s performance on the examinations taken by all students at the end of each school year and for their analysis in each of their two major research projects— based on their credit union—completed between sessions.

Students graduating with “High Honors” were: A Scott Haeg, of Washington; Steven Mickelson of California; Scott Rabe of Washington; Jeffry D. Roberson of Oregon; Christine Ruzzi of Oregon; and David Sant of Utah.

Students graduating with “Honors” were: Matthew J. Ballou of Wyoming; Shannon Brammer of California; Alicia Carlson of Washington; Jennifer Clements of Colorado; Aaron C. Embrey of Colorado; Ash Greenspan of Nevada; A. Douglas Kearbey of Colorado; Matthew A Rice of Idaho; and Eric M. Zittel of Washington.

Scott Rabe of Washington received the Rick Craig Prize for Excellence in Project II recognizing excellence in the second-year project, an endeavor that usually takes each student of the school more than 200 hours to complete.

In addition, every year the senior student who best represents high moral character, leadership, credit union dedication, and academic achievement is nominated by his or her class to receive the Charles M. Clark Memorial Award. This year’s recipient was Evan Keith Strandberg of Washington, whom was said by his peers to be “a living example of the credit union ideal.”

The long-standing tradition of giving back to WCMS funds earned in the service-learning activities continued with this year’s graduating class presenting a check totaling $47,000, representing the total raised over the past three years in Pi- and tri-class-led efforts.  These funds are used by the school for scholarships and tuition support for all students.

Financial Analysis

This course builds upon the Financial Management course from the first year by exploring further into: strategic financial concepts, peer credit union analysis, financial projections and management of strategic financial scenarios. The tools gained in this course will prepare students for the financial analysis required in the second year project which requires using data from their own credit union to design financial projections and suggest strategic plans.

Technology Implementations

Credit unions face pressures from many emerging technologies including blockchain, cryptocurrency, the metaverse, and artificial intelligence. Credit union leaders must also be prepared for unforeseen new technologies that will arise. While this course will provide a limited overview of current emerging technologies, the focus of the content is on how and when to effectively leverage technology to better serve business priorities. When, how –and should– new technologies be implemented to improve business process automation and when do technologies permit new business possibilities. FInally, how does technology interact with development of an organization’s business priorities?

Student Presentations

Students in their final year of WCMS must create an educational presentation on a current topic in the financial services industry. Students develop a unique perspective on a contemporary challenge, and persuasively articulate their thesis to their peers. Student presentations are evaluated by two separate WCMS faculty members for both content and persuasiveness of argument. Peer students further provide feedback, and the student must evaluate their own taped presentation and create an action plan for improvement. The Year 3 Presentation is a synthesis of the student’s WCMS education and should be presented again when the student returns to their organization.

Strategic Foundations

An introduction to the basic foundations of marketing theory with application to credit union management. Explores customer preferences, branding and advertising channels, and the relationship between marketing and other functions of the credit union. Students will use marketing principles to propose strategies for their credit union.

Personal Strategic Development

This course explores the possibilities, and responsibilities, of credit union leadership. How can students take the skills they have learned and WMCS and help implement better member service at their credit union? The course uses case studies from leaders and strategies in other fields to explore the role of leadership and strategy for credit union professionals.

Negotiation Strategy

Presents theoretical principles and concepts from psychology, sociology, and economics to improve practical negotiations skills. Class participants learn not only to enhance their individual abilities, but also to analyze contexts for the most effective application of these skills. Course includes experiential learning, i.e. negotiations simulations.

Financial Simulation Presentations

This interactive course summarizes the main results of the financial simulation exercises. Students will evaluate their team’s objectives and results from the simulation and then present their major learning areas from the exercise. This capstone course requires students to integrate skills from across the curriculum, including: economics, financial management, marketing, philosophy, strategy, and communication skills. Students are encouraged to use novel presentation techniques to maximize class interest in their topic presentations.

Credit Union Financial Simulation

This course requires students to use their financial training to lead a simulated credit union through several years of economic conditions based on actual historical events.  Working in teams, students are required to allocated budget priorities, generate strategic plans and adjust to the economic environment to attain their uniquely determined goals.  In addition to reinforcing financial skills, the course ensures students understand the interplay between every facet of credit union operation.

Change Management

Organizations must adapt as their business environment changes. How do leaders engage best practices and engage employees to plan for and execute change within the organization? This course builds on examples from other industries to help leaders identify best practices and problematic practices in preparing the organization to anticipate and respond to change.

Business Ethics

The course explores the philosophical foundation for ethical decision making with application to business decisions. What are the responsibilities of business leaders to their customers, employees, business partners, community, government and to themselves? How to evaluate moral decision-making and the principles of moral choice.

Regulation & Political Advocacy

The structure and history of financial sector and credit union regulation, and the role for political advocacy. Major themes include the role of regulation in public policy, the interplay between regulation and market structure, and the role of political action in shaping regulation. Examples from credit union regulation, including compliance, political advocacy and strategies to work with regulators.

Money & Financial Institutions

This course explores money creation and monetary policy.  Students will explore the causes of inflation and recessions and analyzes the role of the Federal Reserve System and Federal Deposit Insurance Corporation in conducting monetary policy in the US economy.  Particular attention will be placed on the interaction between monetary policy and credit union strategy.

Managing the Human Resource

This course provides an overview of the tools and techniques of human resource management. How do organizations attract, retain and empower their employee talent. Students will also analyze how their credit union is organized, and the practices used for people management within the organization.

Managing Risk & Getting Things Done

The course explores the evaluation of risks and uncertainty when making decisions and identifying mitigation strategies. In addition to exploring frameworks for risk management, the course also explores the consequences of inaction—decisions still need to be made even under uncertainty. Examples are drawn from credit union case studies to help students estimate risks and design strategies to avoid or minimize exposure. The course also assists student to understand the examination requirements of federal and state credit union regulators.

Managing Legal Risks

This course examines enterprise risk management in legal decision making, focusing on fiduciary duties and human resources. Students will explore decision-making frameworks for evaluating mitigation strategies for legal risks.  Examples drawn from credit union experiences will allow students to practice making strategic decisions under legal risk.

Introduction to Project II

This course prepares students to use the skills from their first two years of WCMS to create a strategic plan for their credit union. The project requires students to explore historical trends and forecast future financial conditions in order to create and analyze a business plan for their credit union.

Executive Presentation Skills

This course explores how to effectively, authentically and consistently influence others.  Provides practical skills and techniques to improve day-to-day communication and build a personal brand and persuasive influence.  

Data Analytics

The course provides a survey of data analytic components, including data collection, methods, statistical analyses and inference, and data structure and frameworks.  Case studies will help students learn to better harness quantitative analyses to improve insights, operations, efficiencies and improve member service.

Faculty Anne Legg

Credit Union Operations

This course provides an overview of the key functions carried out at credit unions, including: operations, finance, human resources, marketing, and information technology. Students will explore the interplay between functional areas and assess the strengths and weaknesses of credit unions’ operational strategies. Particular emphasis will be placed on application of course tools on the student’s credit union.

WCMS Innovators Challenge

This course uses recent research to present systematic techniques that individuals can use to increase creativity, innovative problem solving and design thinking. Through repeated individual and group activities, students will improve their capacity for developing innovative and entrepreneurial solutions to real-world issues. This two-part course requires students to complete a user-centric mini-project between sessions where students observe people in their environment to gain a deeper understanding of users’ motivations and needs, and then to propose solutions to address those needs. The course culminates in an innovation tournament between student teams proposing new products, services or collaborations to better address member needs in the credit union environment.

Project Management

An overview of Project Management theory, with examples from academic and credit union sector projects. Provides tools and techniques for project definition, goal creation, budgeting, timeline planning, risk analysis, team-building, tracking and managing the project, and project post-review and analysis. This course provides the foundation for the service-learning project portions of the WCMS curriculum. All students will have the opportunity to implement tools from this course in practice through management of projects during, and between, sessions.

Faculty
Jodi Breese

Organizational Behavior

This course covers the basic principles of organizational behavior and management, including how individuals make decisions and motivate others, how to influence groups, and how to exert leadership throughout an organization.

Managing Self & Others

Uses psychology research to understand personal and interpersonal motivation and decision-making. Students will explore their own personal management style and the styles of others. How must incentive structures change to motivate individuals with different psychological profiles.

Introduction to Project I

This course prepares students to use the skills from their first year of WCMS to analyze the strategic position of their credit union.  Project I exposes students to the major functional areas of their credit union and assists them in developing the skills to explain the strategic interaction between these areas for credit union operation.

Financial Management I or II

This course analyzes the foundations of finance with emphasis on credit union management. Key topics include valuation of assets and liabilities, risk and risk management, understanding financial statements and key accounting ratios. Financial Management II is designed for students with previous training and/or responsibilities in finance and allocates more class time to current credit union issues related to financial management.

Economics I or II

A first course on the fundamentals of economics and modern market economies. Explores the principles of micro and macroeconomics, including the role of supply and demand in a market economy, the determination of interest rates, and the estimation of present value and decision making across time. The course also explores how economic conditions affect credit union performance across time. Economics II is designed for students with previous training in economics and allocates more class time to current credit union issues related to economics issues.

Credit Union Management

This course helps students discover the elements of a strategic market position. Students will understand the dynamics of strategy and develop the strategic management position for a credit union.

Credit Union History & Philosophy

This course explores the history and business structure of credit unions and cooperatives. What is the societal role of nonprofit cooperatives and why are U.S. credit unions are tax exempt? The course explores the historical roots and modern mandate of credit union’s mandates to serve the underserved.

Faculty
Mark Meyer

Communications

This course presents the elements of effective communication with application to appropriate writing styles for business. Students will develop appropriate communication styles to use when working with colleagues using various technological means.

Business Law

This course provides an introduction to business law from a practical legal standpoint, drawing from credit union experience. This course will focus on corporate and business law, and establish a foundation for contract and tort law, as well as other important legal concepts for business leaders.

Behavioral Psychology

The theories and empirical findings of psychology and the relationship between the mind and human behavior.  How do patterns from academic research help us to predict actions and behaviors, and form better habits and business decisions.

Course Name

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Faculty
Mark Meyer