2026 Commencement

64th Commencement Exercises: Psi Class of 2026

After three years of intensive study — culminating in three examinations, two projects, three WCMS Innovator Challenges, a credit union financial simulation, and six weeks of in-person sessions — the Western Credit Union Management School (WCMS) “Psi” Class celebrated its graduation last Thursday evening (July 23) at Pomona College in Claremont, CA.

The ceremony honored 137 graduates and marked a major milestone: the conclusion of the 66th annual WCMS session. Throughout the evening, the Psi Class proudly recognized the school’s 63 previous alumni classes, reflecting on a rich legacy of leadership.

With their rigorous, final two-week summer educational program now complete after having started their journey in 2024, these graduates are poised to apply their leadership skills, innovation, and strategic knowledge to the future of the credit union movement. Reflecting the intensive depth of the curriculum, Psi alumni are also leaving WCMS with college credits that they can apply toward an undergraduate or graduate/MBA degree.

Speakers Encourage and Praise Students

This year’s commencement ceremony, held at Marston Quadrangle on the Pomona College campus, marked another milestone, with various acknowledgments during the session, including a spotlight on the service-learning objectives for all three WCMS classes in attendance.

Bill Birnie (2004 graduate), President and CEO of the Frontwave Credit Union, served as graduation speaker. Birnie was a Highest Honors graduate of WCMS and also his year’s Charles M. Clark Memorial Award for Leadership recipient. He challenged students to accomplish great endeavors for their credit unions and their members.

In his address, Birnie encouraged and inspired students, charging them with returning back to their credit unions to invest in other leaders just as those around them invested in their growth. He challenged them to use all they have learned during their WCMS journey to drive the credit union movement forward with intention, passion, and purpose.

The power of these actions is what elevates credit unions to the status of a great movement, Birnie said. He expressed his gratitude for every student, instructor, and volunteer’s involvement with the WCMS curriculum, acknowledging their contributions, principled work, and the broader movement’s commitment to fostering future generations of leaders.

Class commencement speaker Wes Bell (Idaho Central Credit Union) also told students to remember the power of what we can accomplish together as a collective movement of leaders.

Honors Students Celebrated

Several Psi students graduated with High Honors and Honors. These distinctions were earned based on each student’s performance on the examinations taken by all students at the end of each school year and for their analysis in each of their two major research projects (based on their credit union) completed between sessions.

Students graduating with High Honors were:

  • Angela Capoccia
  • Haley Harmon
  • Matthew Logan
  • Joe Rutter
  • Tyler Sanger-Boyett
  • Erika Smith
  • Mike Tiernan

Students graduating with Honors were:

  • Jillian Carlsson
  • Felicia Carvalho
  • Shantell Goodwin
  • Erik Johnson
  • Michael Knudson
  • Marissa Maurelli
  • Scott Rushforth
  • Morgan Smith
  • Bonn Valera
  • Crystal Vesely
  • Jeff Yu

‘Today is Just the Beginning’

This year’s graduating class continued with the long-standing tradition of paying it forward to future leaders and giving back to WCMS funds it earned in service-learning activities. The graduating class gift of over $35,000 represents the total raised over the past three years in Psi Class and tri-class led efforts, which will be used by the school to support future leaders’ attendance.

Former WCMS President and Herb Wegner Lifetime Achievement Award recipient Dr. James Likens attend the graduation. He was recognized for his over 40 years of service to the school, and he was brimming with pride in the Psi students’ accomplishment.

In addition, the graduating student who best represents high moral character, leadership, credit union dedication, and academic achievement is nominated by the class to receive the Charles M. Clark Memorial Award every year. This year’s recipient was Anthony Chavira.

Likewise, Mike Williams, President and CEO of Colorado Credit Union, received this year’s James D. Likens Alumni Recognition Award for significant achievements in the credit union field since graduating from the school. His lifetime of accomplishments, volunteerism, and achievements were recognized.

In his charge to the graduates, Dr. Michael Steinberger, President and Dean of WCMS, reflected on the legacies several alumni have conferred on the credit union movement. He was honored to bestow diplomas on all 137 Psi Class students.

“The Psi Class has demonstrated remarkable dedication over the last three years, embodying the spirit and passion of the credit union movement,” Steinberger said. “These 137 leaders are stepping into their future and actively shaping our credit union movement, carrying forward a legacy of service, innovation, and community impact. Well done.”

This required orientation provides an overview of Project II, its expectations, and the resources available to support your work.

Please review the Project II Guide and Template before watching.

Project I Orientation

This required orientation provides an overview of Project I, its expectations, and the resources available to support your work.

Please review the Project I Guide and Template before watching.

Project I Callahan Training & Access

The Peer Suite training session recording will be available below after the session is held for you to review as needed. 

Video Coming Soon →

Callahan Login Guide

Follow these steps to sign in with your WCMS email address and shared class password.

Project I Sample Projects

Explore these completed Project I projects for examples of research, organization, and presentation. Use them for inspiration as you develop your own original project.

High Honors Project - James Richie

High Honors Project - Nate Wehunt

High Honors Project - Kelley Jacobsen

Callahan Peer Suite Training

The Callahan Peer Suite training session will be recorded and available here for you to rewatch as needed. Check back the first week of October to view the recording.

Callahan Login Guide

Follow these steps to sign in with your WCMS email address and shared class password.

High Honors Project Examples

Explore these completed High Honors projects for examples of scope, structure, and presentation. Use them for inspiration as you develop your own original project.

High Honors Project - Amy Durst

High Honors Project - Ryan Hirata

High Honors Project - Kelley Jacobsen

AI Agents for Managers

How do strategic business leaders best leverage AI Agents in the workplace? Students will learn to design, implement, and manage AI systems powered by Large Language Models (LLMs) that can transform business operations. Students will learn skills and risks to evaluate design choices and potential issues when deploying AI agents in real-world settings. Also covers a survey of expected impacts of AI agents on firms and the broader economy.

Financial Analysis

This course builds upon the Financial Management course from the first year by exploring further into: strategic financial concepts, peer credit union analysis, financial projections and management of strategic financial scenarios. The tools gained in this course will prepare students for the financial analysis required in the second year project which requires using data from their own credit union to design financial projections and suggest strategic plans.

Technology Implementations

Credit unions face pressures from many emerging technologies including blockchain, cryptocurrency, the metaverse, and artificial intelligence. Credit union leaders must also be prepared for unforeseen new technologies that will arise. While this course will provide a limited overview of current emerging technologies, the focus of the content is on how and when to effectively leverage technology to better serve business priorities. When, how –and should– new technologies be implemented to improve business process automation and when do technologies permit new business possibilities. FInally, how does technology interact with development of an organization’s business priorities?

Student Presentations

Students in their final year of WCMS must create an educational presentation on a current topic in the financial services industry. Students develop a unique perspective on a contemporary challenge, and persuasively articulate their thesis to their peers. Student presentations are evaluated by two separate WCMS faculty members for both content and persuasiveness of argument. Peer students further provide feedback, and the student must evaluate their own taped presentation and create an action plan for improvement. The Year 3 Presentation is a synthesis of the student’s WCMS education and should be presented again when the student returns to their organization.

Strategic Foundations

An introduction to the basic foundations of marketing theory with application to credit union management. Explores customer preferences, branding and advertising channels, and the relationship between marketing and other functions of the credit union. Students will use marketing principles to propose strategies for their credit union.

Personal Strategic Development

This course explores the possibilities, and responsibilities, of credit union leadership. How can students take the skills they have learned and WMCS and help implement better member service at their credit union? The course uses case studies from leaders and strategies in other fields to explore the role of leadership and strategy for credit union professionals.

Negotiation Strategy

Presents theoretical principles and concepts from psychology, sociology, and economics to improve practical negotiations skills. Class participants learn not only to enhance their individual abilities, but also to analyze contexts for the most effective application of these skills. Course includes experiential learning, i.e. negotiations simulations.

Financial Simulation Presentations

This interactive course summarizes the main results of the financial simulation exercises. Students will evaluate their team’s objectives and results from the simulation and then present their major learning areas from the exercise. This capstone course requires students to integrate skills from across the curriculum, including: economics, financial management, marketing, philosophy, strategy, and communication skills. Students are encouraged to use novel presentation techniques to maximize class interest in their topic presentations.

Credit Union Financial Simulation

This course requires students to use their financial training to lead a simulated credit union through several years of economic conditions based on actual historical events.  Working in teams, students are required to allocated budget priorities, generate strategic plans and adjust to the economic environment to attain their uniquely determined goals.  In addition to reinforcing financial skills, the course ensures students understand the interplay between every facet of credit union operation.

Change Management

Organizations must adapt as their business environment changes. How do leaders engage best practices and engage employees to plan for and execute change within the organization? This course builds on examples from other industries to help leaders identify best practices and problematic practices in preparing the organization to anticipate and respond to change.

Business Ethics

The course explores the philosophical foundation for ethical decision making with application to business decisions. What are the responsibilities of business leaders to their customers, employees, business partners, community, government and to themselves? How to evaluate moral decision-making and the principles of moral choice.

Regulation & Political Advocacy

The structure and history of financial sector and credit union regulation, and the role for political advocacy. Major themes include the role of regulation in public policy, the interplay between regulation and market structure, and the role of political action in shaping regulation. Examples from credit union regulation, including compliance, political advocacy and strategies to work with regulators.

Money & Financial Institutions

This course explores money creation and monetary policy.  Students will explore the causes of inflation and recessions and analyzes the role of the Federal Reserve System and Federal Deposit Insurance Corporation in conducting monetary policy in the US economy.  Particular attention will be placed on the interaction between monetary policy and credit union strategy.

Managing the Human Resource

This course provides an overview of the tools and techniques of human resource management. How do organizations attract, retain and empower their employee talent. Students will also analyze how their credit union is organized, and the practices used for people management within the organization.

Managing Risk & Getting Things Done

The course explores the evaluation of risks and uncertainty when making decisions and identifying mitigation strategies. In addition to exploring frameworks for risk management, the course also explores the consequences of inaction—decisions still need to be made even under uncertainty. Examples are drawn from credit union case studies to help students estimate risks and design strategies to avoid or minimize exposure. The course also assists student to understand the examination requirements of federal and state credit union regulators.

Managing Legal Risks

This course examines enterprise risk management in legal decision making, focusing on fiduciary duties and human resources. Students will explore decision-making frameworks for evaluating mitigation strategies for legal risks.  Examples drawn from credit union experiences will allow students to practice making strategic decisions under legal risk.

Introduction to Project II

This course prepares students to use the skills from their first two years of WCMS to create a strategic plan for their credit union. The project requires students to explore historical trends and forecast future financial conditions in order to create and analyze a business plan for their credit union.

Executive Presentation Skills

This course explores how to effectively, authentically and consistently influence others.  Provides practical skills and techniques to improve day-to-day communication and build a personal brand and persuasive influence.  

Data Analytics

The course provides a survey of data analytic components, including data collection, methods, statistical analyses and inference, and data structure and frameworks.  Case studies will help students learn to better harness quantitative analyses to improve insights, operations, efficiencies and improve member service.

Faculty Anne Legg

Credit Union Operations

This course provides an overview of the key functions carried out at credit unions, including: operations, finance, human resources, marketing, and information technology. Students will explore the interplay between functional areas and assess the strengths and weaknesses of credit unions’ operational strategies. Particular emphasis will be placed on application of course tools on the student’s credit union.

WCMS Innovators Challenge

This course uses recent research to present systematic techniques that individuals can use to increase creativity, innovative problem solving and design thinking. Through repeated individual and group activities, students will improve their capacity for developing innovative and entrepreneurial solutions to real-world issues. This two-part course requires students to complete a user-centric mini-project between sessions where students observe people in their environment to gain a deeper understanding of users’ motivations and needs, and then to propose solutions to address those needs. The course culminates in an innovation tournament between student teams proposing new products, services or collaborations to better address member needs in the credit union environment.

Project Management

An overview of Project Management theory, with examples from academic and credit union sector projects. Provides tools and techniques for project definition, goal creation, budgeting, timeline planning, risk analysis, team-building, tracking and managing the project, and project post-review and analysis. This course provides the foundation for the service-learning project portions of the WCMS curriculum. All students will have the opportunity to implement tools from this course in practice through management of projects during, and between, sessions.

Faculty
Jodi Breese

Organizational Behavior

This course covers the basic principles of organizational behavior and management, including how individuals make decisions and motivate others, how to influence groups, and how to exert leadership throughout an organization.

Managing Self & Others

Uses psychology research to understand personal and interpersonal motivation and decision-making. Students will explore their own personal management style and the styles of others. How must incentive structures change to motivate individuals with different psychological profiles.

Introduction to Project I

This course prepares students to use the skills from their first year of WCMS to analyze the strategic position of their credit union.  Project I exposes students to the major functional areas of their credit union and assists them in developing the skills to explain the strategic interaction between these areas for credit union operation.

Financial Management I or II

This course analyzes the foundations of finance with emphasis on credit union management. Key topics include valuation of assets and liabilities, risk and risk management, understanding financial statements and key accounting ratios. Financial Management II is designed for students with previous training and/or responsibilities in finance and allocates more class time to current credit union issues related to financial management.

Economics I or II

A first course on the fundamentals of economics and modern market economies. Explores the principles of micro and macroeconomics, including the role of supply and demand in a market economy, the determination of interest rates, and the estimation of present value and decision making across time. The course also explores how economic conditions affect credit union performance across time. Economics II is designed for students with previous training in economics and allocates more class time to current credit union issues related to economics issues.

Credit Union Management

This course helps students discover the elements of a strategic market position. Students will understand the dynamics of strategy and develop the strategic management position for a credit union.

Credit Union History & Philosophy

This course explores the history and business structure of credit unions and cooperatives. What is the societal role of nonprofit cooperatives and why are U.S. credit unions are tax exempt? The course explores the historical roots and modern mandate of credit union’s mandates to serve the underserved.

Faculty
Mark Meyer

Communications

This course presents the elements of effective communication with application to appropriate writing styles for business. Students will develop appropriate communication styles to use when working with colleagues using various technological means.

Business Law

This course provides an introduction to business law from a practical legal standpoint, drawing from credit union experience. This course will focus on corporate and business law, and establish a foundation for contract and tort law, as well as other important legal concepts for business leaders.

Behavioral Psychology

The theories and empirical findings of psychology and the relationship between the mind and human behavior.  How do patterns from academic research help us to predict actions and behaviors, and form better habits and business decisions.

Course Name

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Faculty
Mark Meyer